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PLEASE NOTE: EACH APPOINTMENT LASTS FOR 10 MINUTES AND IS FOR ONE PATIENT ONLY.  IF YOU REQUIRE MORE TIME WITH THE DOCTOR. PLEASE ASK THE RECEPTIONIST FOR A DOUBLE APPOINTMENT.

Comments & Complaints

suggestionsThe doctors and staff strive to give a high standard of patient care and to maintain the best possible relations with our patients at all times.

However, we accept that from time to time patients may feel dissatisfied and in such cases we act quickly when problems arise.

If you have any comment, complaint or suggestion on any aspect of the service provided, please bring this to the attention of the Practice Manager who will address your concerns and conduct a full investigation if appropriate.

The Northern Ireland Ombudsman

The website of the Northern Ireland Ombudsman explains the process of complaining about the NHS in Northern Ireland.

 

 
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